Whole House Water Systems

• C424 or similar message is shown on CS series control valve and it's unoperational

  The most likely reason is a faulty AC adapter forcing the board to stay in the "boot loop." The "C424"(or similar) identifies the program installed on the valve and is only displayed briefly during the initial board loading. If the power supply does not supply the proper amount of power to the bo...

• Greenish or golden tinted water in the bathtub on municipal supply

  The greenish or golden tint in municipal water is usually caused by tannins - the same substance that gives tea color. The best way to address it is with a salt-based water softener with a special tannin-removing media. This setup is common on well water systems but not for municipal water supply...

• How to replace media in tank based whole house carbon water filter systems with optional upper basket replacement

  The below instructions do not apply to the CBS series or OP1L carbon filtration systems. Step 1: Optional. Please follow the next steps to flush the plumbing between the carbon tank and ZEE pro prefilter from any remaining carbon media or debris. Usually, this step is not necessary, skip to step...

• Is there anyway to turn on/off bluetooth connectivity for the Connected Series RKIN water system?

  There is a way to turn on/off the Bluetooth. There is also a way to put in a pin code on the Bluetooth connection. You can turn the Bluetooth off in the master programming, which essentially turns off the Bluetooth chip on the circuit board: To get to the “master programming,” press and hold bot...

• Water smells after whole house water system installation

  A rotten egg smell or sulfur-like smell might be coming from two sources or a combination of both: Sometimes, when the water no longer has chlorine and other disinfection byproducts, the p-trap in sinks might develop some organic growth and cause the smell. The solution is to pour about 8 oz of ...

• Will PPH or OnliSoft water system protect shower glass from hard water?

  Yes, the PPH system works by coating hardness, and Onlisoft media neutralizes the hardness thus making it unavailable to physically bind with the environment. However, since the hardness is still present in the water, there still will be some spotting from water droplets once they dry. They will...

• OnliSoft to Salt-based water softener conversion using RKIN Water Softener Conversion Kit

  1. Purpose Statement: The purpose of this procedure is to guide customers and technicians through the successful conversion of an existing ONLISOFT system into a high-performance Water Softener using the RKIN Conversion Kit. This document ensures the correct sequencing of media, proper hardware inst

• Salt-Free Water Conditioner vs. Salt-Based Water Softener: What Is the Difference?

  This is one of the most common questions we get, and it is a good one. Both systems address hard water, but they work differently and suit different situations. Salt-Based Water Softener A traditional water softener uses an ion-exchange process to physically remove calcium and magnesium (hardnes...

• Well Water vs. City Water: How to Choose the Right Whole House System

  Your water source makes a big difference in which filtration system will work best for your home. Here is what to know about each. City (Municipal) Water City water has already been treated by your local water utility, so it is generally free of bacteria and major contaminants. However, the trea...